How we handle your data.
This page explains what information we collect, why we collect it and what rights you have.
Responsible for processing
The person responsible for processing the personal data collected through this website is Casa Mestra Coliving, located at Lugar Miñarzo 111-B, Lira-Carnota, 15292 A Coruña, Spain. You can contact us by email at ola@casa-mestra.com.
Data we collect
We collect the information you provide directly when you fill in contact forms, booking enquiries or event requests: name, surname, email, telephone number and any other details you choose to share. We also collect technical data such as IP address and browser type through standard server logs and analytics tools.
Purpose and legal basis
We use your data to respond to enquiries, manage bookings, send information about your stay and, where you have given consent, keep you informed about news and events. The legal basis is the performance of a contract or pre-contractual measures, compliance with legal obligations, and your consent where applicable.
How long we keep your data
We keep your personal data only for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations and resolve any disputes. Once this period has ended, data is securely deleted or anonymised.
Your rights
You have the right to access, rectify, delete, restrict processing, object to processing and request portability of your personal data. You can exercise these rights by writing to ola@casa-mestra.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider your rights have been infringed.
Sharing and transfers
We do not sell your personal data. We only share it with service providers who help us operate the website and manage bookings, and only when necessary. Some of these providers may be located outside the European Economic Area; in such cases we ensure appropriate safeguards are in place.
Security
We apply appropriate technical and organisational measures to protect your personal data against accidental loss, destruction, damage, unauthorised access or disclosure. No system is completely secure, so we encourage you to use strong passwords and contact us if you suspect any incident.
This privacy notice is maintained by Casa Mestra Coliving as general information. It is not legal advice and does not guarantee compliance with any specific regulation.